PERSONAL READINESS OF THE STAFF OF EDUCATIONAL ORGANISATIONS FOR CONSTRUCTIVE RESOLUTION OF CONFLICTS AS A FACTOR OF SUBJECTIVE WELL-BEING

Abstract

The article presents the results of a study of the problem of personal readiness of the staff of educational organisations to constructively resolve conflicts to achieve their subjective well-being. The essence of the definitions of “conflict” from the point of view of scientists of different scientific approaches (psychodynamic, motivational, situational, organisational, personal, analytical, etc.), “readiness of the staff of educational organisations to resolve conflicts”, “subjective well-being” are considered. The content of readiness of the staff of educational organisations to constructively resolve conflicts is covered, which includes the ability to diagnose the probability of conflict, predict the peculiarities of its development, prevent, interact in conflict situations, solve problem situations and more. The ability of the staff of educational organisations to control over time several factors, both constructive and undesirable (stability, self-realisation, socialemotional competence), personal reactions to activities in an educational organisation (exhaustion, fatigue, stress, etc.) in conflict situations, is an important factor of subjective well-being and provides for the mastery of the skills to take a constructive position in educational activities at the time of the deployment of the conflict, the desire to adhere to the attitudes and rules of dialogical communication, the ability to actively act at all stages of conflict management. It has been substantiated that the subjectively prosperous staff of educational organisations is able not only to constructively resolve various conflict situations but also to own and be able to form universal, national, civic, family and personal values in the growing youth.